Privacy Policy
plainly.

SMSGO LLC ("we," "us," or "our") operates the event coordination platform at smsgo.org. This Privacy Policy describes how we collect, use, and protect information when you use our SMS messaging services. SMSGO LLC is a Maryland limited liability company.

We collect information you provide directly, including your name, email address, phone number, and organization details. We also collect the following to provide our event coordination services:

• Member Information: Names and phone numbers of group members added by organizers.
• Message Data: SMS message content, delivery status, and timestamps related to event coordination.
• RSVP Data: Event responses, attendance records, and poll/survey votes.
• Usage Data: Login activity, feature usage, and platform interactions to improve our service and ensure security.

Your information is used to provide SMS coordination services, send event notifications, verify your identity, and improve our platform. Specifically, we use your information to:

• Send event invitations, RSVP confirmations, game status notifications, reminders, and polls on behalf of group organizers.
• Process and track event RSVPs and attendance.
• Provide account management and customer support.
• Improve our platform and services.
• Comply with legal obligations.

We use your phone number solely for sending event-related text messages and verification codes.

Message Frequency: Message frequency varies based on event scheduling and group activity. You may receive event invitations, confirmations, reminders, status updates, and poll messages.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.

Carriers: SMSGO messaging is supported on all major US carriers including AT&T, T-Mobile, Verizon, and US Cellular. Carriers are not liable for delayed or undelivered messages.

SMSGO sends text messages only to individuals who have provided consent through one of the following methods:

• Organizer Registration: Group organizers add member phone numbers after obtaining verbal or written consent from those individuals.
• Self Opt-In: Individuals may text JOIN to the SMSGO number to subscribe to their group's messages.

Consent to receive messages is not a condition of participation in any events or groups.

You may opt out of receiving text messages at any time by:

• Replying STOP or LEAVE to any SMSGO message.
• Contacting your group organizer to request removal.
• Emailing us at [email protected].

Upon opting out, you will receive a confirmation message and no further messages will be sent unless you re-subscribe.

For help with SMSGO messaging, you may:

• Reply HELP to any SMSGO message for assistance.
• Visit https://smsgo.org for more information.
• Email [email protected].

We implement industry-standard security measures including encrypted data storage, secure transmission protocols (HTTPS/TLS), input sanitization, rate limiting, and access controls. Your credentials are encrypted and never shared. We regularly audit our security practices.

We do not sell, trade, or rent your personal information. We only share data in the following circumstances:

• With Group Organizers: Member names, phone numbers, and RSVP responses are visible to the organizer who manages your group.
• SMS Service Providers: We share phone numbers and message content with trusted SMS aggregators (Twilio and Telnyx) solely for the purpose of message delivery. These providers operate under strict confidentiality agreements and process this data on our behalf only.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

You can access, update, or delete your account data at any time through your settings. You can opt out of non-essential communications and request data export. Contact us at [email protected] for any privacy concerns.

We retain account and messaging data for as long as your account or group membership is active. When a member opts out or is removed, their information is retained for a reasonable period for compliance and record-keeping purposes, after which it is deleted.

SMSGO is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

This policy may be updated periodically. Changes will be posted on this page with an updated revision date, and we'll notify you of significant changes. Continued use of our services after changes constitutes acceptance of the revised policy.

For questions about this policy, please contact us:

• Email: [email protected]
• Website: https://smsgo.org
• Legal Entity: SMSGO LLC, a Maryland Limited Liability Company